Refund policy
Vitamyco
At Vitamyco, we prioritize customer satisfaction. Please review our Return & Refund Policy carefully before making a purchase.
Returns
Due to the nature of dietary supplements, we do not accept returns on opened, used, or unsealed products for hygiene and safety reasons.
Returns are only accepted if:
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The product was damaged during delivery
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You received a wrong item
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The product is defective or expired
All return requests must be made within 7 days of delivery.
Eligibility for Returns
To qualify for a return:
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Product must be unused and unopened
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Must be in original packaging
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Order number or proof of purchase is required
Requests after 7 days will not be accepted.
Refunds
Once your return request is approved:
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The item will be inspected
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Refunds will be processed within 5–10 business days
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Refunds will be issued to the original payment method
Shipping charges are non-refundable.
Non-Refundable Items
Refunds will not be issued for:
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Opened or used supplements
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Change of mind
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Incorrect address provided by customer
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Delivery delays caused by courier services
Damaged or Incorrect Orders
If you receive a damaged or incorrect product:
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Contact us within 48 hours of delivery
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Provide clear photos or videos
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Include your order number
Order Cancellation
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Orders may be cancelled within 12 hours of placing the order
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Orders already shipped cannot be cancelled
Disclaimer
Vitamyco products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Results may vary.
Contact Us
For questions regarding this policy: